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Trying to bet in Tennessee and having geolocation issues? We hear you. Our sports betting geolocation troubleshooting guide is here to help you get back on with placing your wager.

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Sports betting in Tennessee is now live. It officially became legal in the Volunteer State in May 2019 and launched on November 1, 2020. However, unlike other states with a legal sports betting market, all wagering in Tennessee must be done online. If you are in New Jersey, you could visit a retail sportsbook and place a bet in person, but that isn’t the case in TN. Although having the freedom to use betting apps has numerous benefits, some issues must be addressed.

One of the most annoying things when using any piece of technology is it breaking down. For example, you have chosen your sports betting app, registered for an account, and are ready to start wagering as quickly as possible. However, just as you are about to place a bet, you receive a “we can’t locate you” error message. When it comes to online or mobile sports betting, this is called a geolocation error.

Read on to see what geolocation is, how it works, and how to fix it if you’re having sportsbook problems.

Sportsbooks with Most Accurate Geolocation

There are some fantastic sportsbooks available in Tennessee with extremely accurate geolocation services in place, including:

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The DraftKings mobile sportsbook is a great platform that allows bettors to bet on the go and marks their exact location wherever they are in Tennessee. However, we encountered quite a few problems with the FanDuel sportsbook. We were presented with the FanDuel geocomply no token error message too regularly and would recommend using DraftKings or BetMGM over FanDuel.

Other sportsbooks that could be launching in Tennessee with accurate geolocation services include the BetRivers sportsbook app and William Hill Sportsbook.

The term ‘geolocation‘ will be very familiar to those who have experience using online betting sites or a mobile app. Geolocation is a technology that is used to pinpoint your exact location to make sure you can legally place a wager. For example, you might have downloaded a sportsbook app in Pennsylvania or New Jersey and signed up for an account. You then travel to another state where betting has yet to be legalized. While there, you access your sportsbook account but receive a message such as ‘DraftKings location not found’ or ‘DraftKings not working.’ This is DraftKings geolocation swinging into action and not accepting bets in states where it is illegal.

It can be very annoying if you are close to the border trying to place a bet. Let’s say you are in Memphis and trying to get a bet on but seeing a geolocation problem error message. Man, it’s annoying! There are steps you can take to fix this which we cover below.

Current Issues with Geolocation

Nowadays, we expect that technology should work seamlessly at all times and be fast and reliable. I’m sure we all hate it when browsing on the internet, and a sudden unexpected network communications error appears. Geolocation can be faulty like any other software, and all operators will have a list of troubleshooting tips to help you overcome them. Some standard warnings you may encounter when trying to place a bet on your mobile device or desktop include ‘geolocation not working,’ ‘player location check geocomply,’ or ‘Android location services not working.’ This can be irritating for the player, and they will want it to be remedied immediately.

The industry is aware of the issue, and there are ongoing talks about how to address these problems as mobile and online sports betting continues to grow. The rules on legal sports betting in the US state that all wagering platforms must employ geolocation technology and only accept bets from players physically located within state lines or face hefty fines.

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For the location technology to work efficiently, it requires both software and hardware designed to “fence” devices. Take Indiana as an example, where online gambling is legal; the state is virtually “fenced,” meaning bettors can download apps within state borders without hassle. Issues arise when you consider other states, such as Mississippi, where betting on sports is legal on a mobile device as long as you are located at a physical casino. Consequently, another type of ‘geofence’ needs to be used.

There are geolocation vendors available, such as GeoComply, that must be flexible to overcome recurring issues. For example, in various states, sports betting won’t occur in a casino but in smaller venues that are difficult to find. In these small remote venues, hardware needs to be downloaded to block players from wagering until they are located somewhere with an interactive sportsbook.

When using a computer or laptop to bet, make sure you download the geocomply plugin. This will mean any unexpected network communications error messages are more unlikely to appear.

Draftkings Sportsbook App Problems

How Sportsbooks Could Overcome Location Problems

last night we encountered some issues with geo-tech and wanted to resolve them as quickly as possible. We looked into how sportsbooks can efficiently address such problems. One option open to them is to train their staff who work at kiosks all about the technology and how it works. If one staff member wants to know ‘what is player location check’? They can be trained. As a result, any obstacles that present themselves can be overcome by knowledgeable staff.

Additionally, sportsbooks could invest in numerous multiple hardware pieces, so if one breaks down, there are still working back-ups.

Plenty of state lawmakers have expressed their concern about how geofencing will work in practice in their locations. The only way to allay these fears is for geo services to become even more accurate, to the inch, to stop any potential breaches.

Dealing with Location Issues with a Sportsbook

It is one of the most common queries we get; Why do I get geolocation warnings, and how can I fix them? If you have no idea why the sportsbook can’t ‘geolocate me,’ here are some new steps you could try:

Ensure you are physically located in a state with legal sports betting and make sure that the location services are turned on in the settings on your cell, or tablet. If they are turned on and it still doesn’t work, try restarting your phone. If you are still having problems, try uninstalling the app and download it again. When you have done that, go into location services and click ‘allow,’ open the app, and log in.

These are the steps that were taken from us on several occasions, and they work more often than not.

Turning on Location Settings on your Mobile

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You may not know how to turn on geolocation on your mobile device. It is vital that a sportsbook can access your location, whatever jurisdiction you are in. If you have an iOS device, you can locate this setting in:

  1. Settings
  2. Privacy
  3. Location services (toggle on)
  4. Access the app and confirm to share location

For Android users, the location settings can be found in:

  1. Settings
  2. Location (toggle set to on)
  3. App permissions
  4. Find the app
  5. Select Allow all the time or when using the app.

Is GeoComply Efficient?

They are pretty faultless, but some external factors can affect them occasionally (such as a weak signal or the Wi-Fi failing). They can pinpoint exactly where you are to within a few inches when outside; however, being inside poses more of a problem due to walls and roofs hampering the signal. You may have dropped your cell and damaged the GPS receiver, it may have water damage, there could be lots of reasons your mobile’s GPS isn’t working effectively.

Why Sportsbooks need to use geolocation

Although online gambling is growing, it is not legal in every state, so online operators will need to prove you are in a state that does permit iGaming. The most straightforward way to do this is to use your location feature that is built into your mobile device. Geolocation, or GeoComply, is accurate and safe.

This technology is still in its infancy, so we expect it to get better over time. This means fewer people will have encountered an unexpected network fault and can enjoy a better gambling experience. We advise against using a VPN. Players trying to use a DraftKings VPN will be blocked utilizing all of the site’s features due to active software detecting you are using a VPN.

Instead, bettors in Tennessee can sign up today with BetMGM or DraftKings sportsbook and enjoy a seamless betting experience.

Looking to participate in sports betting through the DraftKings sportsbook app? Check out this full review right here.

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If you or someone you know has a gambling problem, crisis counseling, and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537) (IL). Gambling problem? Call 1-800-GAMBLER (NJ/WV/PA), 1-800-9-WITH-IT (IN), 1-800-522-4700 (CO), 1-800-BETS OFF (IA), or call/text TN REDLINE: 800-889-9789 (TN). 21+. NJ/PA/WV/IN/IA/CO/IL/TN only. Min $5 deposit. Deposit bonus requires 25x playthrough. Deposit bonus issued as site credits. Eligibility restrictions apply. See draftkings.com/sportsbook for details.

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Installing the DraftKings sportsbook app

It’s no secret – DraftKings is one of the very best sites for sports betting in North America right now. But while the desktop site is top-notch, many punters prefer to wager from mobile apps these days, which is why there is so much emphasis on the DraftKings sportsbook app in 2021. Currently, this app is available to download on both iOS and Android devices, and we’ve shown you how to install each right here:

Draftkings Sportsbook App Problems

iOS

  • Type in DraftKings on the app store
  • Look for the sportsbook app and hit install
  • Wait for it to download and sign up (if you haven’t already done so)
  • Sign in and enjoy

Android

  • Head to DraftKings on your mobile browser
  • Tap the Android icon at the bottom of the screen
  • Trust the APK file so that the app can be downloaded
  • After the installation has finished, register/sign in

The reason that there is a different download process for the DraftKings sportsbook app on these systems is that the Google Play Store doesn’t allow ‘gambling apps’ right now – but just follow the steps above and you’ll be good to go.

Contents

Creating a new DraftKings account and grabbing the welcome offer

Currently, DraftKings is available in many different states around the country. Assuming you are located in one of the states where the DraftKings brand is legal, you will be able to open a new account. On that note, DraftKings has a relatively simple registration process, and after entering a few personal details such as your age, social security number, and your date of birth, you will be up and running. And since you will be classified as a new customer, you can actually make use of a 20% first deposit match where the maximum reward is $1,000.

This is one of the best welcome deals you will get at any online sports betting provider in the US right now, although there is one thing you need to make sure you do so that the offer will be applied to your account. When registering on the DraftKings mobile app, you must apply a promo code so that this offer is credited to your account. As long as you do this, you will be able to receive up to $1,000 to use on any sports betting market that you like.

Betting options on the DraftKings Sportsbook app

Major leagues and events to bet on

Draftkings Sportsbook App Problems

DraftKings is a betting brand with a heavy focus on the North American market. So with that said, it will likely come as no surprise to learn that DraftKings offers plenty of betting options for leagues such as the NBA, NFL, MLB, NHL, on the MLS. But it’s not just North American leagues that you can bet on from the DraftKings mobile app, as the site also covers international soccer on multiple continents, as well as other sports like tennis, golf, and boxing. If you thought this was impressive, DraftKings is also one of the few betting sites where you can wager on college sporting events, which is ideal for times like March Madness!

Making a bet on the DraftKings app

Once you’ve deposited some funds into your account, this is where the real excitement begins. DraftKings has betting markets for more than 15 different sports right now, and as you might imagine, the site has various betting markets for each. In order to place a bet, you just need to log in through the app, pick a sport that you have some knowledge of or that you enjoy, and then find a suitable market to bet on. While some of the more common markets include your regular moneyline and spreads, for key leagues like the NBA and NFL, there are so many others you can look at!

To physically place a bet, you just need to tap the market to enter it into your bet slip, then decide how much you wish to bet – simple!

How to make a deposit on the DraftKings app

After setting up your account and verifying your details, you can then look at depositing some funds to get started. Just remember that on your first deposit, you will get a 20% deposit match up to $1,000, so this is a nice way to kick off your DraftKings campaign and bet with some bonus cash. To actually fund your account, you can choose from options such as credit/debit cards, PayPal, and bank transfers, and the minimum deposit is just $5. As long as you’ve verified your account details, your funds should then be available instantly once you’ve made the deposit.

Draftkings sportsbook app problems list

DraftKings sportsbook app – best features

For DraftKings to have gained recognition as one of the best betting sites, it has obviously implemented some of the best features. These are discussed below.

Live betting

Draftkings Sportsbook App Problems List

The DraftKings app is full of different betting markets, but the live markets are where the action really comes to life. DraftKings offers live markets for most of the sports listed on the platform, and since the odds tend to chop and change quite wildly for live events, you can often snap up some absolute gems if you are quick enough!

Reload bonuses

You’ve already seen above that the sign up promo code with DraftKings is considerable, but this site just keeps getting better when it comes to existing player deals too. Right now, existing players can grab free in-play bets for sports like basketball and football, but you can also participate in pools, and refer friends for some bonus cash too. All of these rewards combined equate to plenty of value to be extracted!

Cashouts

Draftkings Sportsbook Log In

Ever made a risky bet and then felt like maybe this wasn’t the best choice? This is precisely where a cash-out tool can be absolutely invaluable. While there are times when a risky bet is actually looking good, to begin with, it can rapidly go downhill as the event progresses, which is why you might want to cash out for an early profit before things go South. However, if you’re feeling truly adventurous, you can always let the bet ride to see if it results in a big win.

Overall experience on the DraftKings app

When you compare the DraftKings app to others in the US market, it’s clear that DraftKings has developed one of the very best ones. This app can be installed for Android and iOS, which should cover most players, and when you dive into the offerings on this app, it only gets better. The app supports all of the same sports and markets that are listed on the desktop site, it has the same promotions, and the general functionality of the app is sensational. When you make a bet, it will process almost instantly, and when browsing through the sports/markets, everything is clean, spacious, and it really has that professional feel.

DraftKings app final review – a market leader

When you consider the overall quality of a mobile app, there is a list of fundamental features that most people look for. This list includes how the app functions, the available promotions, the range of sports and markets, as well as the availability of more premium features such as cashouts and live betting. As you’ve seen through the various categories discussed above, DraftKings is a site that ticks the boxes in all categories, which is why we consider it to be a fantastic site for those that prefer to bet through a mobile app.

Although we’ve given the app a glowing report, it obviously isn’t perfect. Then again, no betting site is truly perfect! We would still like to see premium features such as streaming and exclusive markets to be included from time to time. But for now, it’s still one of the best apps you can currently download in the US today.

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Alternative sports apps besides DraftKings

FanDuel

The FanDuel App is definitely the main competitor for DraftKings. These guys have a similar offering overall, with great bonuses and plenty of markets, and they also operate in many of the same states that DraftKings does. When you compare the two, there is very little difference, and FanDuel also offers casino gaming and fantasy sports betting.

William Hill

When it comes to sports betting, there are few better than William Hill. These guys have already established a presence in more than 10 sports in the US, and they are still expanding as we head deeper into 2021. Looking at the sports, odds, and mobile app that William Hill has, it won’t be long before they become a market leader like DraftKings.

Draftkings Sportsbook App Issues

BetMGM

Draftkings Sportsbook Download

Finally, BetMGM is another site with respectable sports betting options. This site isn’t quite as extensive as the others on this list, but it still has great bonuses, a functional mobile app, and you can access other products with BetMGM too. This makes it a great all-around site.